What each pack sends
| Pack | SMS and phone calls | What else you need | |
|---|---|---|---|
| ARES12 LTE Set | Directly, to up to 5 numbers | Directly, to up to 5 addresses | A SIM card and a mobile plan |
| NB-2x1Wire Set | Through SensDesk: 40, 75 or 100 per month depending on the subscription | Through the HWg-cloud portal | A subscription for SMS |
| Efento packs | SMS at extra cost, through Efento Cloud | Through Efento Cloud | SMS credit |
| STE2 LITE or R2 | With an optional SMS gateway, or through a portal | Directly | The gateway or the subscription, and a working site network |
| LoRaWAN pack | Depends on the Syclance platform, details in the quote | Through the Syclance platform | A SIM card for the gateway |
SMS, phone call or email?
Few people read email during the night. An SMS is more likely to wake someone, and a phone call more likely still. In every case the alert needs a network, a power supply and someone to receive it, so plan for a second recipient and run a test.
Suitable products

Mobile network
ARES12 LTE Set
The device sends its own alerts by SMS, phone call or email, without going through a portal. It comes with a 3 m probe, an antenna and a power supply, and its backup battery lasts about 24 hours in a power cut. All you need to add is a SIM card.
€587.70 excl. VATFor businesses only. Your EU VAT number is checked at checkout.

NB-IoT, SIM included
NB-2x1Wire Set
An NB-IoT device with a 3 m probe and a SIM card prepaid for 3 years. The battery lasts up to 3 years at one transmission every 10 hours. For faster alerts, run it from mains power.
€299.00 excl. VATFor businesses only. Your EU VAT number is checked at checkout.

NB-IoT, battery-powered
Efento NB-IoT Pack, external probe
A battery-powered wireless data logger in an IP65 enclosure, with a 1 m external probe. The price includes the SIM card and the Efento Cloud software for 5 years, and the sensor is yours to keep.
€216.00 excl. VATFor businesses only. Your EU VAT number is checked at checkout.

On-site network
STE2 LITE Network Thermometer
A thermometer that connects to your site's network by Ethernet or Wi-Fi, with a 1 m probe and a power adapter. It sends alerts by email, and by SMS if you add the optional gateway. If your network goes down, the alerts stop too.
€189.00 excl. VATFor businesses only. Your EU VAT number is checked at checkout.

STE2 option
SMS-GW3 LTE SMS Gateway
A gateway that adds SMS messages and voice calls to your STE2 devices. It connects to your network and uses your own SIM card, and a single gateway serves all the HW group devices on your site. An antenna on a 3 m cable and a power adapter are included.
€514.50 excl. VATFor businesses only. Your EU VAT number is checked at checkout.
SMS handled by SensDesk
On SensDesk.com, SMS messages and phone calls are included in the subscription up to the monthly limit, with no gateway to buy. The 5D Alerts subscription, at €157.90 excl. VAT per year, includes 40 per month for 5 devices.

Frequently asked questions
Do I need a particular mobile plan for the ARES12 LTE?
You need an active SIM card that allows SMS and phone calls, and coverage inside the premises.
How many people can be alerted?
The ARES12 LTE alerts up to 5 numbers and 5 email addresses. On a platform, the number depends on the platform and the subscription.
See also
Cold room alarm: thresholds, defrost, delay, who gets the alert
An alarm that goes off at every defrost ends up switched off. How to set the threshold, the delay and the recipients to avoid that.
Find out moreSensDesk: HW group monitoring portal, SMS, subscriptions
SensDesk in detail: safe ranges, SMS and phone calls included, multigraphs, PDF reports, 5D, 10D and 25D plans. For ARES12 LTE, STE2, NB-2x1Wire.
Find out moreTemperature monitoring for butchers, caterers, greengrocers
Butcher, caterer, cheesemonger, greengrocer: get alerted at night and at weekends, with no work on your refrigeration system. Prices excl. VAT.
Find out more
Tell us about your site
Let us know what you want to monitor, where it is, and how many fridges or cold rooms are involved. We will reply with a quote.